Overdue invoices
An overdue invoice is one that is still unpaid after the due date. Before you send a sharper note, check three things: the client received it, the amount matches the work, and you have not already been paid by another channel.
A calm order of steps
- Confirm the invoice number, amount, and due date are right.
- Send a short reminder that assumes they meant to pay. Include only the open balance, not the whole project history.
- If part of the money arrived, record that payment so the next note shows the real remaining balance.
- If there is still silence, send one final notice that states the amount and asks them to reply or pay.
- Then decide, outside the software, whether you want to call, pause new work, or use whatever collection step your own contract allows. InvoicePay does not invent that policy for you.
The point of software here is to make the first steps happen on time, and to keep a record of what was sent. It is not a substitute for a conversation when a job went badly.
InvoicePay marks an open invoice overdue once the due date has passed and a balance remains. You can see 1–30, 31–60, and 60+ day totals on the dashboard. After a 14-day trial with no card, the price is $4.99 a month or $49.99 a year.